smengl

[past otter]

Hi 👋 what are you looking for assistance with regarding that?

[cinder basin]

I can't seem to find a field that's mapping to this question "Why should you win this dispute?" in the dispute dashboard.

The evidence I submitted thru the API has this question unanswered.

[past otter]

We're not too familiar with how the dashboard represents objects, so I'm not sure what field you're referring to or what it maps to in the API. I would suggest trying to update a dispute from test mode via the dashboard populating the field that you're referring to, then see if you can find the request from the dashboard in your account logs to see if that gives any insight into how the dashboard structured its request.
https://dashboard.stripe.com/test/logs

[cinder basin]

Yep. I did that. I created a dispute in test mode, and used the API to update it with evidence. You can see the first question is unanswered.

I reviewed the API multiple times, and can't figure out which field in evidence object would update this question.

[past otter]

Did you try selecting a value from the dashboard, and then check what fields changed from the API perspective? It's also possible the field the dashboard is using isn't exposed in the API.

I think that field is only available via the dashboard, I don't think there is parity for it in the API.

[cinder basin]

mm looks like there are evidence_extras and evidence.narrative that seem to map to that question. But both aren't documented in the API. Let me try to pass them and see

[past otter]

I'm pretty sure those are dashboard exclusive fields that you can't access via the API.

[cinder basin]

yep you are right.