#yopodi-webhook-live
high inlet
This is all I found, but it doesn't says what type of error is happening
cinder grotto
yopodi-webhook-live
@high inlet unfortunately there's nothing else to surface. The code runs on your own server you control so you would have to add logs to that part of the code so that you can debug this on your server
high inlet
The thing is
this is my endpoint
||https://dev.telluplan.com:8500/api/subscription/webhook||
if I send a POST there I do get a response or at least logs that the request has been made, but I get None from the integration
it seems to be properly configured
and in a local enviroment, using the CLI to test it it works like a charm
cinder grotto
There isn't much I can say beyond that. Really the Dashboard view is just a helper mostly for debugging in Test mode. As the developer, you need to log all the information you need on your end
high inlet
I don't think I'm being understood
the requests aren't getting to my server, is there some kind of step that may be missing or something that could be causing that?
if they were getting to my server I'd see them in my logs
cinder grotto
Do you have an Event id evt_123 for me to look at?
cinder grotto
Okay I looked in our system, it's a TLS issue, that's why. We hit your server, get the wrong TLS details and give up
if you look at https://dashboard.stripe.com/test/events/evt_1N5WCiHKwC1Nojb6fANKV4Pk you can see each attempt and it says "TLS error" there
https://support.stripe.com/questions/webhooks-how-to-investigate-and-fix-tls-error is the article you want to read to fix it
@high inlet ^ does this make sense?
nova umbraBOT
high inlet
Sorry in the first link I couldn't find the place where it says its a TLS error, but lemme verify my certificates
stiff summit
You will see the TLS error if you drop down one of the failed Webhook attempts at the bottom of the page
Let me know if I can help any further
high inlet
I followed the article and tested my cert but it seems to be valid, is there any other known issue that may be causing this?
stiff summit
Hmm not really... the error comes from your server responding to our webhook
You might want to reach out to your SSL/TLS provider if you aren't seeing anything wrong from SSL Labs
high inlet
what TLS / SSL version do you use?
stiff summit
1.2 I believe
high inlet
Do you know if it affects that the backend is in certain port? instead of being in the default port?
stiff summit
No that shouldn't matter I don't believe
high inlet
https://www.ssllabs.com/ssltest/analyze.html?d=dev.telluplan.com&hideResults=on
it does seem valid Init?