#ghost-account-debitcard
1 messages · Page 1 of 1 (latest)
Hello! Can you clarify what you mean by that? A connected account won't have a bank account unless one has been added for it
A user can add cards as a payout method as well as bank accounts right ?
Can a user add only a card payout method instead of a bank account ?
Yup a card can be used as a payout method - and yes, a connected account could JUST have a card payout
How can I add a test card payout when onboarding ? I don't seem to have an option for it
connect
I need to know the account type: Custom, Standard or Express?
express
When you use Express, you can add a debit card directly as part of onboarding, there's the option in the UI to either enter a bank account or a debit card
I don't seem to have this option, let me delete the current express account and try again
debit card is for Instant Payouts and it's only supported in a few countries like the US for USD Payouts
No that's not possible to disable it
The only way for me to test card payouts would be to change my currency to USD ?
not entirely sure what you call "my currency" unfortunately.
Please allow me a few mins to quickly try something just to make sure I haven't set things up wrong
Hi, I just checked
I don't see the option for adding a card
I would need a lot more details than this to help you. What country is the account created in? What country is the platform in? Which currency are you using to add a bank account or debit card?
The account is created in the UK, but I don't seem to have an option to change it to US
The platform is based in UK, but we want to use EUR as our default currency for payouts
Instant Payouts is USD only, so if you do EUR, it's bank account only. https://stripe.com/docs/connect/instant-payouts
So as we are doing EUR and not USD, an express account can only ever add a bank account ?
yes
Alright, thank you for clearing this up
sure thing, sorry I didn't realize you were doing a different currency at first