#oliviakristiansen
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When a customer downgrades to a cheaper price and prorations are enabled they get back credit in the form of Customer Credit Balance (https://stripe.com/docs/billing/customer/balance)
awesome, thank you! I thought that would be the case, but wasn't given time to actually implement and test lol appreciate the super quick response!!
happy to help! I know it's tricky to find these things if you don't know what you're looking for 🙂