#cmarchena

1 messages · Page 1 of 1 (latest)

forest pollenBOT
placid ginkgo
#

Hi 👋

#

So you created a testmode invoice and created an ach_credit_transfer source?

#

Can you share the Invoice and Source IDs with me so I can investigate?

#

As for your second question, that is the correct way to test if you want to use ACH Direct Debit instead of ACH Credit Transfer.

torn rampart
#

Hi Snufkin! this is my invoice Id in_1N4PnbK4SdDqeXIs7sLaV7wh

#

We would like to use ACH Payments (Bank transfers)

#

as I mentioned Paying with credit cards it's working as expected

placid ginkgo
#

Right, the ACH Credit Transfer method is a bit more convoluted so it's less straightforward to test

torn rampart
#

Is there some guidance to follow and test it?

placid ginkgo
#

The doc you linked has to the guidance to testing this flow

#

Which I realize didn't behave like you expect.

#

I found the linked Source object and it looks like it was related to an invoice that was paid

#

But it looks like the webhook event is not being delivered

torn rampart
placid ginkgo
#

This invoice has not been attempted to be paid

#

What are you doing with it?

torn rampart
#

How can I perform the Pay option manually

placid ginkgo
#

I see the invoice was sent. How are you responding to it?

#

Okay so here is how you test it

#

You. have the bank info in the payment page

torn rampart
#

correct

placid ginkgo
#

You use that to update the ach_credit_transfer source on the Customer associated with that Invoice

#

cus_NpBg82UyhwKLtV in this case

torn rampart
#

yes, that is the Customer Id, so where is the option on the Dashboard to update that info on the Customer

placid ginkgo
torn rampart
#

ok, so I will do that only for testing right? Because in Production the Customer should perform the Bank Transfer and Stripe should process the payment and change the Invoice Status as Paid, right?

placid ginkgo
#

Correct

#

In live mode the bank information displayed on the Payment Page is what the Customer will use to create a transfer with their bank

torn rampart
#

Ok understood!

#

Thanks for your help