pseudonym01 | Stripe Developers | Page 1

amber flintBOT May 5, 2023, 3:14 PM

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green bane May 5, 2023, 3:14 PM

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hablas español?

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o português

sweet agate May 5, 2023, 3:15 PM

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No hablo español

@green bane I believe you're in the wrong thread

fallow cargo May 5, 2023, 3:16 PM

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@sweet agate Can you share what the outstanding requirements look like on the account?

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For standard accounts, I believe all that is done through the account's dashboard

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green bane May 5, 2023, 3:17 PM

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I have a problem with the stripe, I can't activate the boleto option as payment

sweet agate May 5, 2023, 3:17 PM

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The only outstanding requirement is the ToS acceptance. It is a test-mode only Connect Account, and even when I "view dashboard as account" I don't see anywhere I click "accept"

fallow cargo May 5, 2023, 3:18 PM

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@green bane You're in the wrong thread

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Go to the other one I opened specifically for you

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I think you have to log in as the connect account

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Not view dashboard as

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That's something that needs to be done as the account holder

sweet agate May 5, 2023, 3:18 PM

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hmm how can I do that if I created it as a test-mode only account?

fallow cargo May 5, 2023, 3:18 PM

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But we're also not dashboard experts in here

sweet agate May 5, 2023, 3:18 PM

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ah dang

fallow cargo May 5, 2023, 3:19 PM

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You should be able to just sign in like any other account

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You'd need to log out of your platform account though

sweet agate May 5, 2023, 3:19 PM

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Okay I would assume I could select it from the drop-down on the top left?

fallow cargo May 5, 2023, 3:20 PM

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Not sure

sweet agate May 5, 2023, 3:20 PM

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.....oh wait I think I may know the issue, I put in our department email instead of mine... shoot I bet thats it

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pardon me one second while I double check?

fallow cargo May 5, 2023, 3:20 PM

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Sure thing

sweet agate May 5, 2023, 3:21 PM

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aha, seems like I did, so that is probably why I don't see it/don't have access to it I'm guessing?

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especially since that email doesn't have an existing Stripe account?

fallow cargo May 5, 2023, 3:22 PM

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Not sure what you mean

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Try logging in to the standard connect account with whatever email address you used to create it

sweet agate May 5, 2023, 3:23 PM

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I don't think that email has a stripe account associated with it yet

fallow cargo May 5, 2023, 3:23 PM

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What email?

sweet agate May 5, 2023, 3:24 PM

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I'd prefer not to post it in public chat since it is mostly internal use

I can try logging in with it real quick though

fallow cargo May 5, 2023, 3:24 PM

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I'm confused

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All you have to do is try to log in with the email you used to create the standard connect account

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A standard connect account is a regular connect account

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You can log in to it

sweet agate May 5, 2023, 3:25 PM

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right, I created the standard connect account with an email address that does not have any stripe account associated with it, for example I put in email "abc@myemail.com" but there is no stripe account with that email

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wait my apologies I misread

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I created the test-mode standard connect account when I was logged in, I am unable to switch to that account from the dashboard

fallow cargo May 5, 2023, 3:27 PM

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That's what I'm saying. You can't switch to it. You need to log in as that account. First log out of your regular stripe account. Then sign in to the standard account here: https://dashboard.stripe.com/login

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

sweet agate May 5, 2023, 3:28 PM

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I put in an email that does not have a stripe account for it, I cannot login with that email.

fallow cargo May 5, 2023, 3:28 PM

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A standard account is a stripe account

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So in creating that standard account, you created a stripe account that you can log into

sweet agate May 5, 2023, 3:29 PM

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even if it is a test-mode only account?

fallow cargo May 5, 2023, 3:31 PM

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AFAIK you can. Have you tried and are facing issues?

sweet agate May 5, 2023, 3:32 PM

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No I haven't tried yet because I don't have a password for that account, I never created one

fallow cargo May 5, 2023, 3:39 PM

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Oh. How did you create and onboard the account? It should have prompted you to create a password.

sweet agate May 5, 2023, 3:39 PM

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Test-mode slider to test mode
Connect tab
Create button

Updated via API

fallow cargo May 5, 2023, 3:41 PM

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Oh

sweet agate May 5, 2023, 3:41 PM

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I think I can resolve this by generating a new account link via the api and then following the prompts to create an account with the new email or just close it and create a new test-mode account with my email and then share it with relevant team members

fallow cargo May 5, 2023, 3:41 PM

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You need to create an account link then to onboard: https://stripe.com/docs/connect/standard-accounts#create-link

Using Connect with Standard accounts

Integrate with Standard accounts to get started using Connect right away, and let Stripe handle the majority of the user experience and user communication.

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Yeah

sweet agate May 5, 2023, 3:41 PM

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ha jinx

fallow cargo May 5, 2023, 3:41 PM

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Account link portion is necessary to complete required info

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Sorry I should have checked that you did that first thing

sweet agate May 5, 2023, 3:41 PM

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No worries, this was a bit of a confusing scenario and I appreciate your help and patience

fallow cargo May 5, 2023, 3:42 PM

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Here's the doc for setting up a standard account: https://stripe.com/docs/connect/standard-accounts

Using Connect with Standard accounts

Integrate with Standard accounts to get started using Connect right away, and let Stripe handle the majority of the user experience and user communication.

sweet agate May 5, 2023, 3:42 PM

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Thanks, I think I am all set now, happy Friday!

fallow cargo May 5, 2023, 3:43 PM

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No problem. Same to you!

#pseudonym01