Yashish

[kindred tartan]

Stripe does not guarantee delivery of events in the order in which they are generated.
https://stripe.com/docs/webhooks/best-practices#event-ordering

[urban jungle]

i want to ask the customer in stripes are created by looking which detail
1 the email used during the payment
2 cards used during payment
3 name on the card used during the payment

if i do again the transaction with same detail then a new customer will be created or not

if not then what details does the stripe look for when creating the customer

[kindred tartan]

if i do again the transaction with same detail then a new customer will be created or not
Yes, a new customer with the same details will be created

[urban jungle]

so on every transaction a new customer is created

whether it is for subscription buy or renewal of the subscription or update the subscription plan

[kindred tartan]

Wait, what you mean by "transaction"?

[kindred tartan]

No. only wen creating a new customer using the API:
https://stripe.com/docs/api/customers/create

What is the issue you are facing exactly here ?

[urban jungle]

then what about this

[kindred tartan]

That's not clear sorry, could you please provide an example of what you are trying to achieve ?

[urban jungle]

1.in stripe, the first time when I buy a subscription plan at that time a new user is created ?

2. when a customer tries to update its subscription plan at that time a new customer is created ?

if the customer are created then on what bases they are being created
1 the email used during the payment
2 cards used during payment
3 name on the card used during the payment

[kindred tartan]

1.in stripe, the first time when I buy a subscription plan at that time a new user is created ?
How are you creating a Subscription ? please share more details.

2. when a customer tries to update its subscription plan at that time a new customer is created ?
   Nope.

[urban jungle]

i am working in python

first creating the plan
plan = stripe.Plan.create( amount=50000, currency='usd', interval='month', product={ 'name': 'Test advance plan' }, nickname='test product advance', metadata={'plan_id':"test_advance_id"} )

then through the plan user can buy the subscription

plan = stripe.Plan.retrieve(subscription_plan.stripe_plan_id) stripe_session = stripe.checkout.Session.create( success_url=domain + '/payments/stripe-success?session_id={CHECKOUT_SESSION_ID}', cancel_url=domain + '/payments/stripe-failed/', mode='subscription', line_items=[{ 'price': plan.id, 'quantity': 1, }], customer_email=user_id.email, # customer_email='[e-mail]', metadata={'user_id': (request.user).id, 'plan_id': subscription_plan.id, 'plan_name': subscription_plan.plan_name }, )

[kindred tartan]

To make sure that there is no duplicate customers created:
You can updates the Checkout Creation request by adding customer_creation: if_required:
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-customer_creation
And if the customer exists in Stripe, you pass that Customer Id when creating the Checkout session and not the customer_email:
https://stripe.com/docs/api/checkout/sessions/create#create_checkout_session-customer

[urban jungle]

still unable to get the clear idea

[kindred tartan]

What part exactly ?

[urban jungle]

i will need to look further in it

can you tell how can i create a plan for 4 month interval?

plan = stripe.Plan.create( amount=self.plan_price, currency='usd', interval='month', product={ 'name': 'Test advance plan' }, nickname='test product advance', metadata={'plan_id':"test_advance_id"} )

or

plan = stripe.Plan.create( amount=self.plan_price, currency='usd', interval='month', interval_count=4, product={ 'name': 'Test advance plan' }, nickname='test product advance', metadata={'plan_id':"test_advance_id"} )

[kindred tartan]

Between, you should be using prices instead of Plans. Plans are deprecated.

[kindred tartan]

BY setting interval_count

[urban jungle]

but i want to create a subscription plan

[kindred tartan]

You can use prices with subscriptions.

I invite you to follow our recommended integration for Subscriptions:
https://stripe.com/docs/billing/subscriptions/build-subscriptions

[urban jungle]

here it is mentioned that
notify your customer and send them to the customer portal to update their payment method.

how can we do this?

[kindred tartan]

You can follow this guide in order to understand integrating customer portal:
https://stripe.com/docs/customer-management

[urban jungle]

in customer portal can we handle it through success and fail urls

or we need to do it with the webhook call

[kindred tartan]

what you mean by success and fail urls?

[urban jungle]

plan = stripe.Plan.retrieve(subscription_plan.stripe_plan_id)
stripe_session = stripe.checkout.Session.create(
success_url=domain + '/payments/stripe-success?session_id={CHECKOUT_SESSION_ID}',
cancel_url=domain + '/payments/stripe-failed/',
mode='subscription',
line_items=[{
'price': plan.id,
'quantity': 1,
}],
customer_email=user_id.email,
# customer_email='[e-mail]',
metadata={'user_id': (request.user).id,
'plan_id': subscription_plan.id,
'plan_name': subscription_plan.plan_name
},
)
like this

[kindred tartan]

When using Customer Portal, you can just set a return url, there isn't success or failure urls.

Here are all the supported attributs:
https://stripe.com/docs/api/customer_portal/sessions/create

[urban jungle]

Request req_RM4ipnLGDSHj7h: You can’t create a portal session in test mode until you save your customer portal settings in test mode at https://dashboard.stripe.com/test/settings/billing/portal.

[kindred tartan]

Yes complete your portal setting first.

[proud spoke]

Hi there 👋 jumping in as my teammate needs to step away soon. It does look like you will need to configure your customer portal settings before you can create a portal session, please let me know if that error persists after you've done so.

[urban jungle]

what to configure

[proud spoke]

The settings for the Customer Portal, those settings can be found in your dashboard via the URL provided in the error message.