deeprathod | Stripe Developers | Page 1

hasty fernBOT May 5, 2023, 7:21 AM

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pearl sedge May 5, 2023, 7:21 AM

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Why do you need the account to be approved in test mode? You should be able to perform payment testing in test mode without approval

hasty timber May 5, 2023, 7:23 AM

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Okay. we have integrated Stripe Connect, so our platform allows multiple vendors to create the accounts for the payouts.

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Standard Connect*

pearl sedge May 5, 2023, 7:28 AM

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I see! You should still be able to perform testing in test mode without approval. Are you facing any issue with that?

hasty timber May 5, 2023, 7:55 AM

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If the accounts are not verified, then they are not able to receive funds. That's the reason why approvals of the accounts are necessary.

pearl sedge May 5, 2023, 7:56 AM

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Can you share the request ID (req_xxx) which you failed to transfer the funds in test mode?

hasty timber May 5, 2023, 7:56 AM

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Let bypass and share it. Give me few moments.

pearl sedge May 5, 2023, 7:57 AM

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Which type of connected account are you using? Standard, Express or Custom?

hasty timber May 5, 2023, 7:58 AM

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Standard.

pearl sedge May 5, 2023, 7:59 AM

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they are not able to receive funds
Which fund flow are you referring to specifically? If you're referring to payout, test mode doesn't pay out to real bank account

hasty fernBOT May 5, 2023, 8:03 AM

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hasty timber May 5, 2023, 8:06 AM

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okay, so i guess, its confusing. let me reshare, what exactly i am trying convey.

I have integrated Standard connect in my mobile application,

Here, the businesses can register on Stripe or Link existing account of stripe.

On registering, currently the accounts in the TestMode are not being approved, because of which when the customer in the sandbox trying to make the payment using test cards, which shows the success, however the business owner in the TestMode account, still shows the status as Pending for approval.

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Reference screenshot

wraith echo May 5, 2023, 8:07 AM

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Are you onboarding the accounts correctly for verification with test data? https://stripe.com/docs/connect/testing

Testing Stripe Connect

Before going live, test your Connect integration for account creation, identity verification, and payouts.

hasty timber May 5, 2023, 8:11 AM

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https://stripe.com/docs/connect/standard-accounts

We are using this

Using Connect with Standard accounts

Integrate with Standard accounts to get started using Connect right away, and let Stripe handle the majority of the user experience and user communication.

wraith echo May 5, 2023, 8:12 AM

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Ok, but are you onboarding them via an Account Link?

hasty timber May 5, 2023, 8:15 AM

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yes, it does open the interface to verify the account, as it handles itself.

wraith echo May 5, 2023, 8:15 AM

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And are you using the test data I linked above to instantly verify the account? I would guess no, hence the 'pending' state

hasty timber May 5, 2023, 8:16 AM

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Indeed we followed the same previously and it was approved. Kindly have a look to the screenshot for reference.

wraith echo May 5, 2023, 8:17 AM

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Can you share an acct_xxx of an impacted account?

hasty timber May 5, 2023, 8:18 AM

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Sure: acct_1MzNepRLt8DaqaHr

wraith echo May 5, 2023, 8:28 AM

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Looks like we're awaiting verification info. You need to re-initialise onboarding via an Account Link and provide the missing details

hasty timber May 5, 2023, 8:31 AM

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We have filled all the details what was requested, without having specifics, the onboarding would not let me through anyways, so currently the situation is just hanging.

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You can check this one for comparison: acct_1MywzaKQuboA6h9t as this is approved.

wraith echo May 5, 2023, 8:33 AM

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the onboarding would not let me through anyways, so currently the situation is just hanging.
Can you elaborate more on that? That's like the issue

hasty timber May 5, 2023, 8:36 AM

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What i simply meant is: the link you have shared for the onboarding, the same is being used, now if i miss any information to fill in, it will not let me proceed, so we have filled all the data which was asked during the onboarding already, so in a case where you are saying, that there are missing details, its not possible because the onboarding wouldn't let me through if there are missing details.

#deeprathod