sanket | Stripe Developers | Page 1

vital flaxBOT May 5, 2023, 5:23 AM

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vivid marsh May 5, 2023, 5:24 AM

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When I use laravel cashier newSubscription method.

tepid bison May 5, 2023, 5:26 AM

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Since Laravel Cashier controls your integration with Stripe, we don't have the visibility about how their integration works.

If you you share the request ID (req_xxx) of the error, we can explain what it means? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

However, you should reach to Laravel Cashier Support for fixing the integration.

vivid marsh May 5, 2023, 5:28 AM

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Ok I will send requested endpoint.

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tepid bison May 5, 2023, 5:31 AM

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The screenshots are not request ID. I'd need the request ID (req_xxx) of the error to investigate further. You may refer to https://support.stripe.com/questions/finding-the-id-for-an-api-request to find the request ID

vivid marsh May 5, 2023, 5:34 AM

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There are so many logs which one log do you want ?

tepid bison May 5, 2023, 5:35 AM

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The one with the error in your screenshot

vivid marsh May 5, 2023, 5:35 AM

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tepid bison May 5, 2023, 5:35 AM

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The payment attempt failed...

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From your request log screenshot, the successful response with 200

vivid marsh May 5, 2023, 5:36 AM

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req_mK2Ov0rnEYZje7

tepid bison May 5, 2023, 5:37 AM

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This request is successful without error. I'd need the request ID with the exact error in the screenshot you shared. Without it, I'm unable to identify the issue

vivid marsh May 5, 2023, 5:39 AM

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All requests show status Incomplete and it throws this error

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Is this right payload?

tepid bison May 5, 2023, 5:45 AM

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Can you share the request ID (req_xxx) in text? I can't tell what object this is

vivid marsh May 5, 2023, 5:58 AM

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I already sent

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req_mK2Ov0rnEYZje7

tepid bison May 5, 2023, 6:01 AM

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Sorry, I didn't see it earlier. From https://dashboard.stripe.com/test/logs/req_mK2Ov0rnEYZje7, incomplete status means the payment hasn't been made, so the subscription is not activated. You'd need to collect payment method details from the customer to complete the payment

vivid marsh May 5, 2023, 6:37 AM

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I do

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req_XFmjXMyFsN3GSg

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Can you check this request id

tepid bison May 5, 2023, 6:42 AM

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From https://dashboard.stripe.com/test/logs/req_XFmjXMyFsN3GSg, the payment intent status is in requires_action which means that 3DS authentication is required. You should pass the Payment Intent client secret to the frontend and use stripe.handleNextAction to complete 3DS: https://stripe.com/docs/js/payment_intents/handle_next_action

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vivid marsh May 5, 2023, 6:48 AM

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How to handle this from here?

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tepid bison May 5, 2023, 6:52 AM

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As mentioned earlier, when the PI status is in requires_action, your server should return Payment Intent's client_secret to your frontend and use stripe.handleNextAction() to perform 3DS: https://stripe.com/docs/js/payment_intents/handle_next_action

vivid marsh May 5, 2023, 6:52 AM

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Ok let me check

vivid marsh May 5, 2023, 7:16 AM

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I am use a test mode, why is a 3DS required?

tepid bison May 5, 2023, 7:25 AM

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Since your account country is India, 3DS is required as part of RBI directive: https://stripe.com/docs/india-recurring-payments

Test mode will simulate the same payment process as live mode.

vivid marsh May 5, 2023, 7:28 AM

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Ok

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Ok so I don't need this if my account is outside India?

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Because my client is from outside my country

tepid bison May 5, 2023, 7:32 AM

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You should still integrate 3DS as 3DS may still be required depending on the card issuers

vivid marsh May 5, 2023, 7:33 AM

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Ok 👍🏻

#sanket