#Kadin
1 messages · Page 1 of 1 (latest)
The only thing you need to be aware of is our rate limits: https://stripe.com/docs/rate-limits
If you suspect you might exceed that, then you should write in to support (or your contact at Stripe if you have one) explaining the situation in details and what you expect so that they can help you figure out a plan.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
a) How does one go about getting a contact with stripe and b) no I dont suspsect for this event that we should go over those limits but how would we monitor our platform account to see what kind of numbers we were seeing? Is that possible, it would be good metrics to know
You can contact support here: https://support.stripe.com/contact
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
As for seeing your current request rates, you can get a sense of that here in your developer dashboard: https://dashboard.stripe.com/test/developers
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
It can show requests over the last hours/day/week, but note it does not break down read vs write, so you'd need to track and analyze that
a read would be something like getting a customer, or getting a payment method, and a write would be like creating a customer, creating a payment intent etc?
any GET (or api retrieve/list) is a read, any POST/DELETE (create, update etc) is a write
sounds good thanks i see where i can monitor the requests in the developer area so we will monitor that during our event. Appreciate it!
As noted on the rate limit page, you should also explicitly monitor for 429 rate limit error responses