Sable | Stripe Developers | Page 1

sacred tigerBOT May 4, 2023, 12:52 AM

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modest stump May 4, 2023, 12:54 AM

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Stripe onboarding only collects the information that's needed. I'm afraid it's not possible to specify additional fields to be collected. You'd need to collect them by your own system

stray mirage May 4, 2023, 12:57 AM

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Alright. One other question then. When I specify the 1099-misc tax capabiblity for U.S. Custom Connect accounts, the required address for mailing the tax forms is not collected, even though the dashboard says all requirements have been collected for the tax capability. Any idea why that may be happening?

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(Both screenshots are for the same account. The screenshot of the missing address is from the tax form screen, I couldn't screenshot anymore information outside of that due to privacy.)

modest stump May 4, 2023, 1:01 AM

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How do you know the address is for mailing the tax? Can you share the connected account ID (acct_xxx)?

stray mirage May 4, 2023, 1:04 AM

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It won't let me file without the address being filled in on the tax form page

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modest stump May 4, 2023, 1:12 AM

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This channel is for technical integration and I'm afraid I don't know how the tax filing on this page works. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

stray mirage May 4, 2023, 1:15 AM

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I had already contacted Stripe support and they couldn't tell me either. It doesn't happen for all accounts, only a small handful, so I'll just keep manually entering it in when this happens.

Thank you anyways, I appreciate you trying to help nonetheless :)

#Sable