#Nyxi
1 messages · Page 1 of 1 (latest)
Are you seeing an example of this, or asking hypothetically?
Hypothetically
I need to know how much I have to be careful of uncaptured charges
I.e. if I should make sure I never leave them lingering for the full 7 days
Obviously the answer is that I shouldn't do that, but if there are no consequences then I don't really care to change the code for those edge cases
So this is a case where you get auths with manual capture, but for whatever reason you don't intend to capture, but aren't clear if there's any issue letting them expire vs explicitly refunding/canceling?
Basically yes
My intuition is that there won't be a dispute unless there's captured funds, but I'm not 100% sure
Resources online seem to agree with that, eg:
https://www.chargebackgurus.com/blog/credit-card-authorization-holds
When a cardholder notices a fraudulent charge on their account, they almost always contact their bank instead of the merchant, leading to a chargeback that the merchant can't fight. If the charge is instead a hold, however, there won't be a chargeback. When a cardholder contacts their bank to dispute an authorization hold, the bank will simply contact the merchant and ask them to remove it.
and
The merchant can remove an authorization hold at any time. Customers can also call their bank to dispute an authorization hold, which may lead to the bank contacting the merchant and requesting the hold be removed.
But, i'd say if you know the capture won't happen, cancelling the PI would be better. And if you need a firm answer about possible disputes I'd ask you to write in to our support team: https://support.stripe.com/contact
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