#TheBro

1 messages ยท Page 1 of 1 (latest)

sour harnessBOT
lethal hound
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Hi there

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What do you mean by "prompt to my phone" exactly?

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And just so you know, there was an outage on Apple's side earlier today where Apple Pay on web wasn't working

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So that may be creating some confusion as well

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That has been resolved now though

sour harnessBOT
bitter heart
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I am getting the following error message

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message: "Something went wrong. Unable to show Apple Pay. Please choose a different payment method and try again."
type: "invalid_request_error"
ionic steeple
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Hi there ๐Ÿ‘‹ taking over, as my colleague needs to step away

Give me a few minutes to get caught up.

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When did that error happen?

bitter heart
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When click the apple_pay and finalizing with stripe.confirmPayment

const stripe = useStripe()
....
stripe.confirmPayment(...)
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from the Payment element from useElements

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all of this is in react

ionic steeple
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No, I mean, what is the timestamp of the error message you posted?

bitter heart
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I am sorry I don't recall the exact timestamp of the error ๐Ÿ˜ฆ

ionic steeple
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From 14:20 - 15:20 UTC we experienced an issue preventing customers from using check out when selecting to use Apple Pay. This issue has since been resolved. That's why I was asking.

bitter heart
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It is still happening now as well

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Either it throws that error or prompts apple pay but it is unable to communicate with my mobile device

ionic steeple
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Wait, so it's doing one of two different things when you select Apple Pay? Can you be a bit more specific? What is the step by step workflow of each of these 2 outcomes?

bitter heart
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Error Message Thrown:

  1. Select apple pay
  2. confirm payment
  3. error thrown
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Apple Pay not communicating with phone:

  1. Select apple pay
  2. Confirm payment
  3. Mini window in window is shown to select payment card and says is communicating with phone
  4. no prompts received on phone.