jeyson | Stripe Developers | Page 1

visual ingotBOT May 2, 2023, 1:21 PM

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gloomy mural May 2, 2023, 1:21 PM

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Hi 👋 can you elaborate on what commission calculation you're referring to?

wicked mural May 2, 2023, 1:25 PM

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of course you check this value 1.41* %2.9 +0.3 =0,34089 in stripe is 0,035

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sorry it is 0,35

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Sometimes it doesn't give the exact value and I think it's because of the decimal approximation.

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What would be the value in decimals that I should take into account, always for the decimal approximation maximum of 3 decimals ?

gloomy mural May 2, 2023, 1:40 PM

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Apologies for the delay, the server got busy, thank you for the example, but I'm still not clear what calculation you're referring to. Is it the calculation of the Stripe fees?

wicked mural May 2, 2023, 1:42 PM

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it is the calculation of commissions that stripe charges for using it.

gloomy mural May 2, 2023, 1:44 PM

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Gotcha, we aren't too familiar with fee calculations, so I'm not sure how much insight I'll be able to share. Can you provide the ID of a payment where you think the fee calculation was incorrect?

wicked mural May 2, 2023, 1:45 PM

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yes it is this pi_3MMvlQIuhv9nysbJ0XPlnOac

gloomy mural May 2, 2023, 1:56 PM

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Hm, yeah, I see what you mean. I would recommend reaching out to our Support team regarding this, as they're more familiar with fees than we are, I would only be able to guess and I believe they'll be better suited to provide a definitive answer:
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

wicked mural May 2, 2023, 2:00 PM

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ok I go to ask for there

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thank for you help

#jeyson