Carolineclara | Stripe Developers | Page 1

turbid socketBOT May 2, 2023, 10:42 AM

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chilly nova May 2, 2023, 10:47 AM

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Hi

The module is configured to work in pre-authorization
What module are you using ?

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is it Woocommerce stripe plugin ?

crystal geode May 2, 2023, 10:50 AM

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Yes, its WooCommerce Stripe Gateway

Capture_decran_2023-05-02_a_12.49.52.png

chilly nova May 2, 2023, 10:51 AM

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That plugin is owned by WooCommerce, you need to reach out to them first and check its integration:
https://woocommerce.com/products/stripe/
Also, we don't know a lot about WooCommerce here unfortunately, you can reach out to Stripe Support at https://support.stripe.com/contact
And get more insights

crystal geode May 2, 2023, 10:53 AM

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Ok thank you for the answer, im gonna ask them.

#Carolineclara