#nunu
1 messages · Page 1 of 1 (latest)
Hi there, how can I help?
can you please check https://dashboard.stripe.com/acct_1JdLeBJOBkwyBbK9/logs/req_exbovm54xAei9m?t=1682607273
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
one of our connected account has trouble
their customers are having issue in subscribing
It looks like you didn't specify a line_items in your subscription creation request?
this is the error seeing
One or more prices has a tax_behavior that conflicts with the tax rates that apply to the corresponding line item.
how can i fix this
I'd suggest you to add in a items when creating a subscription (https://stripe.com/docs/api/subscriptions/create?lang=node#create_subscription-items)
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.
we are using old api version , there is no change in our code , its been working for many years
this is the post req
{
"metadata": {
"tax_amount": "0.15",
"tax_option": "Tax Over",
"course": "Club des 15 minutes : L'embarquement",
"tax_payer": "2",
"tax_category": "2",
"tax_rate": "14.975",
"tax_option_id": "1"
},
"trial_from_plan": "true",
"customer": "cus_Nn6QWy4gBKNxFJ",
"payment_behavior": "allow_incomplete",
"off_session": "false",
"tax_percent": "14.975",
"plan": "68998",
"expand": {
"0": "pending_setup_intent"
}
}
can this be a problem
hello u there
Thanks for waiting, discord is busy
Are you saying that you were able to create subscriptions without specifying items?
yes
This is going to require a bit more investigation. Sorry to redirect you, but can you write in to https://support.stripe.com/contact/email with the information that you provided. We'll respond via email/ticket after looking into it further.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.