#jarcher
keen trail
Do you have an example where you've set proration_behavior: 'none' and still seen prorations?
keen trail
Taking a look now
I'm not seeing an Event where you updated the Subscription with proration_behavior: 'none'. Do you have a specific Request ID for a request you sent that updated that attribute on the Subscription?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
woven sandalBOT
toxic drift
gimme a while to get back to you
upbeat radish
From req_0gMls4vsOKU6Pt, you're trying to change the trial_end. In its invoice https://dashboard.stripe.com/invoices/in_1Mw575Gt9mfmGzO9r0mghsiO, the amount was zero which didn't have proration.
Could you share where you saw the proration?
cedar steeple
the proration was on the invoice here: https://dashboard.stripe.com/acct_1MgILNGt9mfmGzO9/events/evt_1N331cGt9mfmGzO9zdUJtb5b
upbeat radish
This invoice line item belonged to https://dashboard.stripe.com/invoices/in_1N331bGt9mfmGzO9jLzcbgvo, which was after the trial_end you set in https://dashboard.stripe.com/logs/req_0gMls4vsOKU6Pt. The invoice charged after the trial ended on 2023-05-01 20:05:29 UTC. Shouldn't your subscription start charging customer after the trial ends?
cedar steeple
I suppose subscription was first set to have a cancel_at date here (https://dashboard.stripe.com/acct_1MgILNGt9mfmGzO9/logs/req_jFJJjGSe5N1t1a) then 10 seconds later was set to have a new trial_end here (https://dashboard.stripe.com/acct_1MgILNGt9mfmGzO9/logs/req_0gMls4vsOKU6Pt)
Maybe I can create a cleaner example of this
upbeat radish
- The cancel_date was set to 2023-05-25 19:05:29 UTC in https://dashboard.stripe.com/logs/req_jFJJjGSe5N1t1a AND
- The trial_end date was set to 2023-05-01 20:05:29 UTC in https://dashboard.stripe.com/logs/req_0gMls4vsOKU6Pt
Before the subscription is cancelled on 2023-05-25 19:05:29 UTC, customer will be charged from the trial_end to cancel_date between 2023-05-01 20:05:29 and 2023-05-25 19:05:29 UTC.
cedar steeple
Here's a cleaner example
This subscription (https://dashboard.stripe.com/acct_1H0ZfEFSRlrDjPli/subscriptions/sub_1Mz0hjFSRlrDjPlieQ0itbWX) was set to renew on May 27th. I updated it to cancel on Jun 14th. Now I can see that the next renewal on May 27th is Pro-rated. I want it to charge full price. Here's the request Id: req_3oCNle90O4vypj
toxic drift
unfortunately, you cannot cancel a subscription at a specific date in the future without any proration