#kstudio-customerportal-authentication
idle olive
@stark storm what kind of documentation are you looking for?
kstudio-customerportal-authentication
@stark storm are you around?
idle olive
so what's your question? Why do you need docs on this?
stark storm
so we are using the customer portal and want to a pass through email credentials, and i was told then the user would get an auto email with passcode for them to enter. I can't see aynthing about a passcode in the documentation and how thats issued, I believe they seem to get an email with just a "log in"
idle olive
We sometimes send an email with a direct login link, and other times we send them a code they have to enter on the page (like 2FA on some websites)
There aren't any specific docs about this though
stark storm
ok, so there is no passcode for sure?
idle olive
I said there is
it's one or the other, we support both and we alternate between the two
stark storm
One other question - with stripe checkout we cant offera. free trial without requiring a credit card/
stark storm
I see it would be possible with API, but if we are using the turnkey dashboard?
without requiring CC
idle olive
I don't know what "the turnkey dashboard" means
idle olive
I'm sorry I don't understand what you're asking at all. You were talking about Checkout but now are back to the portal
stark storm
Okay, sorry let me rephrase.
zealous violetBOT
stark storm
We have utilized the customer portal. We would like to offer free trials through stripe, however we can't require a credit card. I suppose my question is, is it possible to not require a credit card when offering a free trial - if not using the API?
twin kernel
👋 stepping in
Yep that's possible if you create a trialing Subscription via the Dashboard
stark storm
So i did that, but i cant see a way to toggle off cc
stark storm
I don't want to require a CC to have a free trial
twin kernel
Sure you can create a Sub with no payment method at all (card or otherwise) if you create it via the Dashboard and add a trial.
stark storm
is there documentation on that?
twin kernel
Not really. You just go to https://dashboard.stripe.com/test/subscriptions in your Dashboard and click "Create subscription" and then fill out the modal with a Customer and your Product/Price and a trial. Then click "Create sub" at the bottom
stark storm
Would that only apply to that one customer then?
twin kernel
Yes that would only create a Sub for that one customer
stark storm
We want to offer a free trial at signup for anyone, not existing users in the system, this is why I'm asking if there is a way to offer a free trial at signup without requiring a CC.
twin kernel
If you want to build an integration based on the above then you need to use the API
stark storm
Okay, thats what I thought.
twin kernel
It is pretty easy to do this with a Payment Link though
But you do have to create that Payment Link via the API
The parameter you need isn't supported via the Dashboard (https://stripe.com/docs/api/payment_links/payment_links/create#create_payment_link-payment_method_collection)
stark storm
thank you