#justine222
1 messages · Page 1 of 1 (latest)
Hello, do you have the ID of an invoice like this? (in_1234)
Will check in to if there is any way to have them not show up like that. It may just be a dashboard UI thing if the invoices are behaving correctly otherwise, in which case you can submit feedback about the UI being confusing here
in_1Mtaq2AOQd0fR4gD2mxq3Vn9
yes it could be UI only - the due date shows up on the invoice itself, and the filter is working, it just looks different from the other ones that have the red "past due" status
What dashboard filter are you using here? Still checking in to what is happening here...
So I do notice that the due_date parameter was not provided when creating this invoice https://stripe.com/docs/api/invoices/object#invoice_object-due_date
But I do also see that collection_method: 'charge_automatically' was used which is not compatible with an invoice having a due date. We only support that when the collection method is send_invoice. Basically, when you are sending the invoice off for the user to fill out it can have a due date but otherwise it can't. And I do see that other invoices on your dashboard that have that due date are showing up with that red Past Due badge.
I think that the due date filter may include automatically charged invoices as if their due date was when they were created? Will test this and get back to you
That does not appear to be how that filter works. When I filter for "Due date on or after 4/28" I get invoices from as early as 3/29. So it seems that this may be the filter's logic on that page as applied to invoices that don't technically have a due date set. Unfortunately I'm having trouble finding the filter's logic
I think our support team would be able to get better insight on how this dashboard page works https://support.stripe.com/?contact=true
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.