Mark C

[cerulean estuary]

The things I can immediately think to check are whether you're account is in a supported country

Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States,
That your customer is in a supported couuntry
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Greece, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, and the United States
using a supported presentment currency
Presentment currency
AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, NZD, PLN, SEK, or USD

Got all of those from this page https://stripe.com/docs/payments/klarna

Aside from that, I would recommend reaching out to checkify. Stripe doesn't make their plugin so unfortunately we don't know how to configure their product

[terse jay]

thank you a lot! for now both the country and currency are in line with the requirements

I don't know what else could be

😦

[cerulean estuary]

The one other thing I can think to check is if your account's payment method settings has Klarna turned on https://dashboard.stripe.com/settings/payment_methods

But that is only if you have Dashboard access. Not sure what the setup may be with that plugin