#sandeepdil

1 messages · Page 1 of 1 (latest)

dusty pondBOT
elfin forum
#

hi

crystal plank
#

Hello

#

Checking in to this. It is strange that the files are not showing up in the response

elfin forum
#

but in request body i have attached bank verification document file id

crystal plank
#

Yep I see both file IDs, I am not sure why they are null in the response but I am still looking.

elfin forum
#

ok so do i need to use "file_identity_document_success" insted of document file id ?

like this

"documents": {
"bank_account_ownership_verification": {
"files": ['file_identity_document_success']
}
}

crystal plank
#

I am not sure if you need to use that string or not. Can you try that right now and let me know if it succeeds?

elfin forum
#

ok wait...

elfin forum
#

req id : req_PEQENhN8odnGHj

#

still bank document not attached

crystal plank
#

Thank you for testing that. I am currently looking in to our logs to see what other users pass in to that field in test mode. I am still unsure why these files are not showing up in the response

elfin forum
#

ok please check , i need your help 🙂

crystal plank
#

Still looking. I reached out to a colleague. Apparently this endpoint was having issues last week, we are checking if this is the same kind of issue

dusty pondBOT
crystal plank
#

My colleague pointed out that in the response we are not showing any requirements on the external account in your response:

    object: "list",
    data: [
      {
        id: "ba_1N2wnnCtNJf2o0GBcgGWZ7Ql",
        ...
        requirements: {
          currently_due: []
          errors: []
          past_due: []
          pending_verification: []
        },
        ...
      },
    ],```
So it looks like we are getting the file, it just doesn't show up in the response.