#coolcog
1 messages · Page 1 of 1 (latest)
Hi 👋 did you create a Promotion Code for the Coupon? Promotion Codes are the customer facing codes that are used to redeem Coupons on our checkout page.
https://stripe.com/docs/payments/checkout/discounts#promotion-codes
Can you provide the ID of the Promotion Code (starts with promo_) and the ID of the Checkout Session where you're testing this (starts with cs_test_)?
promo_1N1rkCDcMKFW2AqgIv88oaoO
I can't find the cs_test
but here is the payment link for checkout
does that help?
The customer-facing code I made is FRIENDS36
It's showing as invalid even though it was set up correctly
I'll need to double check, it may be because you're Coupon is for 100% off. I see this is all in live mode, did you try this in test mode first?
Does it matter if I try in test mode or proceed accordingly to live mode?
Maybe I can try a new one that is not 100% off?
If you don't complete the payment, I guess not, but I always prefer testing where I know my tests won't run the risk of processing real payments.
I remember in the past that 100% off Coupons didn't work well in our hosted surfaces, because they result in a scenario where no actual payment is being processed. I don't recall offhand how much that has changed recently though.
Ok let me try a different percentage
Thanks! It worked.
No way Stripe accepts 100% off
Thank you!
Any time!