#drenther
clear parrot
Hi there!
Can you share a request ID (req_xxx) where it fails? You can find it here https://dashboard.stripe.com/test/logs
snow veldtBOT
manic sluice
req_hq1ckmtqgpYGMS
meager panther
Hey! Taking over for my colleague. You are using a test card in live mode.
manic sluice
My bad I saw that request as an error and shared that.
This is the req_3zK5uvFCRxF5JY where I used a valid card issued by HDFC Bank (India) shows 200. But the payment didn't go through actually.
meager panther
This request is just for creating a PaymentMethod not for Payments,
In your first message, you are creating a Checkout Session Url, can you share the id of one Checkout Session that was failed ?
manic sluice
Sure give me a sec
Not exactly sure how to check the checkout session id. This is the payment id though - pi_3N1nxnSBuGosReyA1Le73joL
The customer was created and the failed payment is showing up on their details view
meager panther
Not exactly sure how to check the checkout session id. This is the payment id th...
According to this PaymentIntent, the failure request is this one req_cIDnZocNd4cMLb and the card they were using was decliend and it does not support this type of purchase.
Are you following this guide:
https://stripe.com/docs/india-recurring-payments
For india recurring payments?
manic sluice
Yes and I was assuming since I am using Stripe checkout with mode=subscription the PaymentIntent will be taken care of automatically.
So not sure what I am missing that is causing this failure.
meager panther
Ok in that case I think that this is related to that particular card. Are you facing this with all your customers or just with that one ?
manic sluice
Right now just testing with cards on people in the team in India. This card works for USD based transactions elsewhere
Not sure why it is not working in this case
Do I need to charge in USD?
meager panther
Do I need to charge in USD?
it depends on that card and what it does support...
manic sluice
Okay