nickc

[flint sapphire]

It looks like we also offer an app-based 2FA as an alternative to the SMS 2FA https://support.stripe.com/questions/enable-two-step-authentication-using-a-mobile-app

Oh but that looks like it is more for a Standard account turning it on for themselves

Checking in to if this can be enabled for Express accounts

[hazy thicket]

Yeah I perused the help articles and it seemed like all the alternatives were for standard accounts

Thanks! appreciate it

[flint sapphire]

Unfortunately still not finding a way to do this for connected accounts. Still looking in to this a bit but this may have to become a feature request

[hazy thicket]

Okie dokie, how would i submit a feature request for this?

if that's something I can do, that is

[flint sapphire]

You can tell our support team about this and they can put in the request. If you have more specific info on your user's setup where they can't get messages from our provider, that may help us look in to that issue and resolve it on the SMS end as well. https://stripe.com/docs/payments/save-during-payment?platform=web#charge-saved-payment-method

[hazy thicket]

Thanks!