#Amrutha

1 messages · Page 1 of 1 (latest)

willow elbowBOT
leaden scarab
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Hi there

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Do you have an example that I can look at?

crimson zodiac
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So this is the Old price ID - price_1HCQgwFhVjYxAF2v9WIH2Ews, which should not have active members..but have got 1 yesterday..
Does this help?

willow elbowBOT
leaden scarab
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Do you have a Subscription where you are seeing that used again?

crimson zodiac
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sub_1N1HKjFhVjYxAF2v6N9n200x - sub ID

leaden scarab
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Thanks, looking

crimson zodiac
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Thank you!!

leaden scarab
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Ah okay so that Subscription was started due to a Subscription Schedule which was set to start in the future.

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That was back in the middle of last year

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And it was set to actually start the Sub yesterday

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So you are going to need to go through your Subscription Schedules and update those

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Otherwise they will still be set to the old Price

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And use scheduled to know if they started or not

crimson zodiac
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great!!will have a look on the above and come back if any issues..

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Thank you ..

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👍