hexer | Stripe Developers | Page 1

daring forgeBOT Apr 27, 2023, 10:47 AM

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pulsar kite Apr 27, 2023, 10:47 AM

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👋 happy to help

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would you mind sharing an example please?

clear dragon Apr 27, 2023, 10:59 AM

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sure, in a sec

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pulsar kite Apr 27, 2023, 11:03 AM

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would you mind sharing the payment intent ID?

clear dragon Apr 27, 2023, 11:03 AM

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pi_3N1Q76I089SQClcr1294aXGb

pulsar kite Apr 27, 2023, 11:06 AM

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taking a look

clear dragon Apr 27, 2023, 11:20 AM

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ok let me know if you find out something

whole chasm Apr 27, 2023, 11:35 AM

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Hi! I'm taking over my colleague. Please, give me a moment to catch up.

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Is this something you saw before?

whole chasm Apr 27, 2023, 11:56 AM

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Are you with me?

clear dragon Apr 27, 2023, 12:01 PM

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yes. im here

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not sure, this morning i exported payments and tried to find out which ones are made from mobile devices

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that also does not exist in exports?

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and then checked on dashboard, to find out that some payments missing device value

whole chasm Apr 27, 2023, 12:10 PM

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some payments
Do you see it in other payments?

clear dragon Apr 27, 2023, 12:11 PM

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yes

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only ones that are paid with mobile device

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one more https://dashboard.stripe.com/payments/pi_3N1QqRI089SQClcr1c2OTLID

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

whole chasm Apr 27, 2023, 12:17 PM

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I think it's best to contact Stripe Support if there's something with the Dashboard: https://support.stripe.com/?contact=true

#hexer