gazzagood

[edgy ivy]

Can you share a specific example?

[proud storm]

Do you need the invoice id or payment id?

in_1N1OcxLp16UdZ2ZCGqboB5CP

pi_3N1PcLLp16UdZ2ZC0KUJ5s6A

this is one that has happened this morning, but we seem to be seeing this a lot

[edgy ivy]

That looks like a bank decline unfortunately, nothing specific to your integration

[proud storm]

Ok understood, so it could be something like insufficient funds?

[edgy ivy]

Generally a bank would return a insufficient funds decline, but in this case it was the transaction_not_allowed decline

[proud storm]

Ok no problem, as long as it isn't our integration then that's all that matters 🙂

Thanks for checking