vijju | Stripe Developers | Page 1

lime parcelBOT Apr 27, 2023, 5:27 AM

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tame estuary Apr 27, 2023, 5:27 AM

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hello! you can configure it here : https://dashboard.stripe.com/settings/billing/automatic

autumn hatch Apr 27, 2023, 5:28 AM

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thanks

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can i add multiple retry policies here?

tame estuary Apr 27, 2023, 5:34 AM

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can you explain more on what you mean by multiple retry policies?

autumn hatch Apr 27, 2023, 5:35 AM

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i want to use different retry attempts for different subscriptions

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for example a monthly subscription can have 5 retry attempts and yearly subscription can have 10 retry attempts

tame estuary Apr 27, 2023, 5:36 AM

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unfortunately, that's not possible

autumn hatch Apr 27, 2023, 5:38 AM

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but here in the docs
https://stripe.com/docs/billing/revenue-recovery/smart-retries
they said about configuring different retry policies for different subscriptions

Smart retries

Let Smart Retries choose the optimal times to retry failed payment attempts.

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is it not possible from dash only ?

tame estuary Apr 27, 2023, 5:40 AM

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the multiple retry policies is currently a beta, it's not something we're familiar with here on this channel. If you want more details about that beta, you would want to reach out directly to Stripe Support https://support.stripe.com/contact/email to see if you're able to get access to it

#vijju