Felix Nguyen | Stripe Developers | Page 1

fast mapleBOT Apr 26, 2023, 2:47 PM

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upper gate Apr 26, 2023, 2:47 PM

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Can you send me the ID of that payment intent? That sounds like it should work and may be a dashboard bug

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Do you see anywhere in our system that that specific payment was through apple pay? Is it possible that you are on the page for a different payment that did actually use PayNow?

lusty flint Apr 26, 2023, 2:53 PM

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hi @upper gate , I can't send Payment Intent to you because this is Live Mode, I think my Client will not allow it. My Client paid with Credit Card, Apple Pay then it still show PaymentMethod is PayNow. But it show correct on Test Mode. Can you advise?

upper gate Apr 26, 2023, 2:56 PM

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If you are looking at a specific live payment, it would be best to reach out to our support team https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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That code looks to be correct as far as I can see. Payment intent IDs are safe to share so if you send that ID I can take a quick look but if you do not want to share that ID then talking to support is probably the best next step forward

lusty flint Apr 26, 2023, 3:03 PM

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wait for minute, I need inform with Client

upper gate Apr 26, 2023, 3:27 PM

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Hello @lusty flint just checking in, do you still need help here? Or are you already talking to our support team?

fast mapleBOT Apr 26, 2023, 3:49 PM

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#Felix Nguyen