Dom720 | Stripe Developers | Page 1

wild oracleBOT Apr 26, 2023, 8:16 AM

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misty python Apr 26, 2023, 8:17 AM

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👋 happy to help

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would you mind sharing the request ID? https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dire snow Apr 26, 2023, 8:19 AM

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req_O7GYnE588Wnq15

misty python Apr 26, 2023, 8:28 AM

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that's not the failed request

dire snow Apr 26, 2023, 8:43 AM

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This one? req_qXvtK7OKr65TWt

misty python Apr 26, 2023, 8:44 AM

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we don't really store Get responses

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what are you seeing?

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what is the account number you're seeing?

dire snow Apr 26, 2023, 8:47 AM

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I want to change my Banc account

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I am Seeing this: BERLINER VOLKSBANK EG
••••5055 / BEVODEBB

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And when i want to change it, i see this: Invalid account number: must be an IBAN of the form

misty python Apr 26, 2023, 8:48 AM

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Invalid account number: must be an IBAN of the form
where are you seeing this?

dire snow Apr 26, 2023, 8:49 AM

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When i change the Account IBAN Number and press "Konto bearbeiten"

misty python Apr 26, 2023, 8:50 AM

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on the dashboard you mean?

dire snow Apr 26, 2023, 8:50 AM

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Yes, in the Dashboard - settings -
Externe Auszahlungskonten und Planung

misty python Apr 26, 2023, 9:04 AM

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I would have to ask you then to contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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they are better equipped to help you with your issue

#Dom720