lrohm | Stripe Developers | Page 1

unreal kernelBOT Apr 25, 2023, 5:18 PM

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trail walrus Apr 25, 2023, 5:19 PM

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Are you in test mode?

buoyant inlet Apr 25, 2023, 5:19 PM

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Yes I am in Test mode

trail walrus Apr 25, 2023, 5:20 PM

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Test mode emails aren't sent by default. You have to manually go to that Payment Intent in the Stripe dashboard and click a button to send the test email

buoyant inlet Apr 25, 2023, 5:21 PM

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So login to Stripe, make sure the "Test Mode" switch is on, and then go to the "Payments" tab, correct?

trail walrus Apr 25, 2023, 5:23 PM

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Yup, or just search the Payment Intent ID

buoyant inlet Apr 25, 2023, 5:27 PM

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OK thanks - there is also a need for an administrator to get an email notification when any successful purchase is made through the Stripe account. Can this sort of thing be set up, and if so, where would that need to happen?

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Also, is there a way to configure Stripe to send receipt emails in Test Mode by default without explicitly clicking the "Send Receipt" button for a given payment? That would I think be the only really way to fully test the customer experience from start to finish.

trail walrus Apr 25, 2023, 5:35 PM

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I believe this has what you're looking for; https://support.stripe.com/questions/set-up-account-email-notifications

Set up account email notifications : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Also, is there a way to configure Stripe to send receipt emails in Test Mode by default without explicitly clicking the "Send Receipt" button for a given payment?
No, unfortunately not

buoyant inlet Apr 25, 2023, 5:39 PM

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Will the account email notifications you linked me to be sent in Test Mode?

trail walrus Apr 25, 2023, 5:39 PM

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I don't think so, no, but let me check

buoyant inlet Apr 25, 2023, 5:42 PM

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Thanks, yes please let me know

trail walrus Apr 25, 2023, 5:44 PM

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Doesn't look like emails are sent based on those settings either

buoyant inlet Apr 25, 2023, 5:47 PM

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Is there a way to manually send those like there is with the customer receipt emails?

trail walrus Apr 25, 2023, 5:50 PM

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You would have to manually enter the admin's email address for those

Screenshot_2023-04-25_at_10.49.16_AM.png

buoyant inlet Apr 25, 2023, 5:53 PM

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So for the account email notifications, the Admin would just receive an exact copy of the same email that the customer receives as their receipt?

trail walrus Apr 25, 2023, 5:54 PM

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Correct

buoyant inlet Apr 25, 2023, 5:56 PM

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Alright, thanks, hopefully that works

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I have some more questions, but I have to take a call in about 3 minutes. Can I contact you here at some point in the next hour or should I start a new thread?

trail walrus Apr 25, 2023, 5:59 PM

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Feel free to start a new thread, someone will pick it up and answer you. It's worth noting that a lot of these questions may need to be answered by support if the server is busy. I figured I'd answer them since I had time to test, but I can't guarantee non-technical questions won't need to go to support instead of this server

buoyant inlet Apr 25, 2023, 6:05 PM

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Is there a different Discord channel for Support? I'm not sure I understand.

#lrohm