#ggmghoul

1 messages · Page 1 of 1 (latest)

unique ridgeBOT
frigid heath
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Hi, how can I help?

crisp prairie
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hello

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can you explain to me if the meaning of this picture is this

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26/05/2023 the amount which going to be charged is 21,45

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but starting from 26/06/2023 the amount will be 6,45

frigid heath
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Not sure what I am looking at to be honest as I don't speak the language.

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Is this for a subscription?

crisp prairie
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yes sadly it's with french i'm not the owner but i can translate

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i simply created a sub_sched

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with two phases with different amounts

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different prices

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the first one is going to be 21,45 and all the others will be 6,45

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since i need it to be that way

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i can't seem to find a way to check the sub_sched phases i've been looking everywhere i even contacted the support they said it's not possible

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so since it's this way i needed at least to understand if the process i wanted to make actually exists

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i can give you the schedule id for example if this helps ?

frigid heath
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Yeah please share the ID

crisp prairie
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sub_sched_1N0iiZHrKMzhnGvgTo0MewRd

frigid heath
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Are you trying to look at the phases via the dashboard OR the API?

crisp prairie
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dashboard

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i just want to understand if i did is true or not that's all

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do you get the idea of the subscription shcedule i'm aiming to do ?

frigid heath
crisp prairie
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yes i saw it from the api

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i just wanted to check in the dashboard to be able to confirm this feature

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so setting billing_cycle_anchor to phase start will do the trick ?

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i mean everyphase knows when it's going to be executed i guess ?

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cause in the screen shot i sent you the one with the first amount seems to be ignored or desactivated

frigid heath
crisp prairie
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i hoped there is a way too

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i just am not sure about this 100% logically it's fine but one i see what i've sent you i can't be so sure

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i don't get why the seconde phase in the screenshot is with green so it means active

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but the other one gives me the idea of being inactive xD

frigid heath
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Are you sure you shared the same subscription schedule ID as you're looking at right now?
I don't see the same UI as you

crisp prairie
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wait i check

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yes it is

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i just clicked on actions

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then the first option which is not the delete the other one

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here is the full picture

frigid heath
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Ah okay, that just means that your current phase price will be updated to the new phase price
From 21.45 to 6.45 on June 26th

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Keep in mind your subscription hasn't started yet. So once it starts on May 26th, its going to charge 21.45 on the first invoice and then 6.45 on the next

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You can test this by creating a subscription schedule that starts today and moves on to different price next month

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Then it would show the right amount on "Next Invoice"

crisp prairie
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so what i understand it will work properly

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well thank you

frigid heath
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Yup, you can test this out as I mentioned above. Create a schedule that starts today/now

crisp prairie
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okay thank you