theuknowner | Stripe Developers | Page 1

quiet briarBOT Apr 25, 2023, 12:57 PM

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paper wind Apr 25, 2023, 12:58 PM

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Hi there!

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Can you clarify where you see the 500 error? In the Stripe dashboard?

wispy sierra Apr 25, 2023, 12:59 PM

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Yes when I press the add button

quiet briarBOT Apr 25, 2023, 12:59 PM

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paper wind Apr 25, 2023, 1:00 PM

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Can you share the full URL of the file here?

wispy sierra Apr 25, 2023, 1:00 PM

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As i checked the file has 644 permissions

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Unfortunately I can't share the full link

fading patrol Apr 25, 2023, 1:01 PM

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Hello 👋
Stepping in here

wispy sierra Apr 25, 2023, 1:01 PM

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I disabled cloudflare also but no luck

fading patrol Apr 25, 2023, 1:01 PM

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The URL of the file needs to be public anyway so you can share it with us

wispy sierra Apr 25, 2023, 1:03 PM

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There is no issue with the file, the issue is on Stripe. As i checked the logs, If i access the file using Google Chrome I get http 200 but with stripe (418 "oslopartner Client 1.0") or (500 "oslopartner Client 1.0")

fading patrol Apr 25, 2023, 1:04 PM

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I mean that's not a lot of detail to go with.

wispy sierra Apr 25, 2023, 1:05 PM

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What else can I share? The file is accessible via Browser but not via Stripe's Client

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The domain has SSL on

fading patrol Apr 25, 2023, 1:05 PM

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The URL of the file would help!
We need to pull logs from our end which might only be possible if we know what we're looking for

wispy sierra Apr 25, 2023, 1:16 PM

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@fading patrol Could you share a support email?

#theuknowner