#Estela
sterile pendant
Hi there, are you trying to achieve this? https://stripe.com/docs/invoicing/connect#on-behalf-of
fading osprey
yes I'm trying that
sterile pendant
OK. I saw that this invoice is using a branding called Carbon Market, isn't it the branding of the connected account?
sterile pendant
OK. I can't read the invoice because it's in a language that I don't speak. is your question about some text in the invoice are still coming from platform instead of connected account?
fading osprey
That's right!
In the header of the invoices the data of the sender and the person who receives it must appear. In the case of the recipient of the invoice, there are all the data, name, address. But in the sender only the brand appears instead of the issuer's data
sterile pendant
Did you set a different contact information for the connected account?
fading osprey
Did you set a different contact information for the connected account?
A different contact? think no..
For example, in the invoice pi_3N0fdPCOJRvqeEjj0v8BBrOP that has been generated with a checkout session, the issuer data appears correctly, in this case us, name and address.
sterile pendant
What do you mean by issuer data? you mean card issuer?
sterile pendant
OK, that's much clear. Just to check, is this information set in the connected account?
fading osprey
How can I thought so because when creating the account with Express we requested the data, but in the connected account file I think there is a lack of information, I am sending you a photo (although the panel is in Spanish). Could it be because of that? I can do a quick test
sterile pendant
I can't read but I saw lots of missing information on the screenshot.
fading osprey
Please, Give me a few minutes and I'll do a test
plain flickerBOT
fading osprey
Covering that information I have managed to display the name and telephone number.
When the onboarding of the Express account is carried out, an address is requested, can I use it?
hardy canyon
Yes, those fields on the Account should be pulled into the Invoice: https://stripe.com/docs/invoicing/global-config-guide#Invoice-fields
hardy canyon
Yep, they should be. Let me check the Invoice
hardy canyon
Still checking on this
fading osprey
Dont worry, I'll wait
hardy canyon
Hey. So the account the Invoice is created for (acct_1Mh9xf2Hp77Mt5CR) does not have an address set, therefore they're omitted from the Invoice
fading osprey
I am almost sure that in the registration process of the connected account an address and a name are requested. Is it not the same data that is used in the invoice?
How can I request the information for the invoice in the onboarding process?
Or how can I set it before
hardy canyon
Ok, seems like the Invoice uses the support address fields: https://stripe.com/docs/invoicing/global-config-guide#Invoice-fields:~:text=Enter your Support address under Public business information. You can also default to your business address as listed in your account settings.
Which is unset on acct_1Mh9xf2Hp77Mt5CR
We don't collect those details during onboarding, and they can't be requested
plain flickerBOT