#carrie

1 messages · Page 1 of 1 (latest)

burnt sedgeBOT
vast moss
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not seeing an attacment

vale stump
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Hi 👋 what difference about Payment Methods are you looking for?

If a Payment Method option has a longer settlement time than normal, there is a section for that in our documentation page for the Payment Method. For instance here is where we talk about the timing for ACH payments:
https://stripe.com/docs/payments/ach-debit#timing

Learn how US-based businesses can accept payments with ACH Direct Debit.

vast moss
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is there a way to eliminate my bank info on an invoice when ACH is selected

vale stump
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If I'm not mistaken your personal information is not on Invoices, not even for ACH Debits. Are you referring to bank account information provided for ACH Credit Transfers?

vast moss
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yes. it was shown at the bottom of an invoice I tried to create yesterday. I turned that option off and it went away but I think I would prefer to give the option

vale stump
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That does sound like you're referring to the bank account details that are generated for ACH Credit Transfers, or possibly Bank Transfers.

vast moss
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I am confused about the difference between credit transfer and debits. However just now when I tried to test creating an invoice just now and it didnt appear

vale stump
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Credit Transfers are pushed based (the customer pushes funds to you), Debits are pull based (you pull funds from the customer). I am going to need more details about what you're trying to do, what you were expecting to see, and what you saw instead in order to provide any guidance regarding the behavior you're trying to describe.

vast moss
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It 's the first invoice I have created so I had all payment options enabled. I was just requesting payment for services via emailing an invoice. When I looked it over in the preview it showed my bank information at the bottom and was confsed by that. I deselected ACH altogether and it went away so sent the invoice wiht only credit and link enabled as payment options. that's what I ended up sending. it was paid right away and now it states it will be 1 business day to deposit although was charged $18.86 for the process which seems really high to me. I may actually look at other companies to use but figured I might be totally confused with which is the best process for my business.

vale stump
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Gotcha, well if there are questions that you have about building your integration, then let me know!

vast moss
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is there a less expensive way to invoice clients so that I'm not charged as much?

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I have used square int he past and it was much easier. I have invested time into stripe so I would like to see if I can get this to work

vale stump
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Fess and pricing are not something we are familiar with in this forum (our team specializes in helping developers implement our API into their business processes). Our support team is more familiar with fees and pricing, and I would suggest asking them:
https://support.stripe.com/?contact=true

vast moss
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hmm thats really odd

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can you tell me which transaction type is the quickest as far as processing time- when it is deposited in my account

vale stump
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They're all the same unless they have a section in there documentation that states otherwise.

burnt sedgeBOT