#alpgurgec

1 messages · Page 1 of 1 (latest)

inner zealotBOT
jagged sonnet
#

Hi there

#

Are you in test mode?

nimble flicker
#

Hello bismarck hope you are doing well

jagged sonnet
#

You too!

nimble flicker
#

No I am in live mode

#

And I have put my own email as a cc to see if it goes through, and it didn’t

#

even though everything seemed good

#

Invoice number

#

2C0200F9-0001

jagged sonnet
#

Can you provide the Invoice ID instead?

#

Looks like in_xxxxx

nimble flicker
#

in_1N0TVDDo0AWUP7PdINGrr0K6

jagged sonnet
#

Thanks, looking

nimble flicker
#

Thanks a lot

jagged sonnet
#

Hmmm I am actually seeing that the Invoice was sent and the email has been opened

#

Can you check your trash or spam?

#

Maybe it was filtered on your end?

nimble flicker
#

Nope, nothing there

#

I have not recieved it even though I have put it in cc

jagged sonnet
#

Hmmm not sure then. Overall all I can see is that it was successfully sent and opened. If you still don't see it then you'll want to work with our Support team on this via https://support.stripe.com/contact/login as I really just focus on the API and don't know the intricacies for how these emails work beyond the API parameters and integration set up.

nimble flicker
#

Hmm okay I will do that