#ratah849

1 messages · Page 1 of 1 (latest)

flint impBOT
white pasture
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Hi there

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Depends mostly on what you need help with

golden vigil
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Hi

white pasture
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Is this for Connect?

golden vigil
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What you mean by connect?

white pasture
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Are you trying to upload docs for a Connected Account's verification flow?

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Or is this for your own account?

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Moreover, are you using the API to do something here?

golden vigil
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Yes i own the account

white pasture
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We can only help with technical issues about the API here

golden vigil
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I need to unpause payout and payments

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Ok

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Hello

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You if they can send me a link to upload docs my device doesnt take photos

outer hatchBOT
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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

golden vigil
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Yes i have techincal question

white pasture
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Sorry we can't help with account verification here. Please work with our Support team

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@golden vigil what do you mean by API upload?

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If you have a question about the API then please post the question here and I would be happy to help.

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But if you are looking help with verifying your account then we can't help with that as you don't use the API to do that.

golden vigil
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To manually upload files requested through api on dashboard

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File Upload API to securely send dispute evidence, identification documents, and more to Stripe

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File upload api how i use this or set it up

white pasture
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But you wouldn't use this for verification on your own account

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You would just upload through the Dashboard

golden vigil
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Yes i tried through my dashboard my phone device and laptop doesnt not have camera i tried already

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On the website it says api owner account verification