sapir.asras

[grim gulch]

should I send the phone number in international format only for the person object?

and for companies send the phone number as it is?

[slow arrow]

Hi there, I noticed you've inserted many spaces into the phone number " 1 234 204 3879". A valid phone number should look like "[phone]"

[grim gulch]

it's also not working without the spaces https://dashboard.stripe.com/acct_1K6xCM2HOUDgIskJ/logs/req_NPS60osCXZrF3M?t=1682320278

and I send it with +1 and it ignores the +

-d "company[phone]"="[phone]"

[slow arrow]

That's because you added a leading space character, see https://dashboard.stripe.com/logs/req_NPS60osCXZrF3M

[grim gulch]

this is the way I send it:
-d "company[phone]"="[phone]"
I'm not sure why it's adding an extra space

[slow arrow]

-d "company[phone]"=[phone]

Try this

[grim gulch]

I tried this and it's still adding space
https://dashboard.stripe.com/acct_1K6xCM2HOUDgIskJ/logs/req_Bgkp571WsyZZ6O?t=1682320618

[slow arrow]

Send me your full Stripe CLI command

[grim gulch]

with the live key?

[slow arrow]

No, without the live key.

[grim gulch]

curl https://api.stripe.com/v1/accounts/acct_1K6xCM2HOUDgIskJ \ -d "company[phone]"=[phone]"

[slow arrow]

Change -d "company[phone]"=[phone]"
to
-d "company[phone]"=[phone]

[grim gulch]

same error
https://dashboard.stripe.com/acct_1K6xCM2HOUDgIskJ/logs/req_3UY2bxgiphFVPo?t=1682321676

[slow arrow]

Show me your full command?

[grim gulch]

curl https://api.stripe.com/v1/accounts/acct_1K6xCM2HOUDgIskJ \ -d "company[phone]"=[phone]

[slow arrow]

https://stackoverflow.com/questions/10060093/special-characters-like-and-in-curl-post-data

looks like it's a problem of how curl interpret the post data

[grim gulch]

but for person object it works fine

the same update

[slow arrow]

-d "company[phone]"="%2B12342043879"
Try this

[grim gulch]

it works like that
but what is the difference between this update to this
curl https://api.stripe.com/v1/accounts/acct_1K6xCM2HOUDgIskJ/persons/person_1N0JCH2HOUDgIskJ6m5xkRAg \ -d "phone"="[phone]"

this working just fine

[slow arrow]

I'm not an expert in curl, please consult the curl manual on how it interpret post data

[grim gulch]

I'm trying to make changes in the code, I'm sending the update with the api I used the crul just to test the updates

[grim gulch]

so when I use update account it fails if I send it in this format +1XXX but on the person it's faling

I just want to make sure what is the format you are expecting because I was told once to send it in this format +1XXX for updating account or person but know I see errors

so should I use this format only for persons updates?

[desert onyx]

Hey! Taking over for my colleague. Can you share the requestId of the failure request ?

[grim gulch]

https://dashboard.stripe.com/acct_1K6xCM2HOUDgIskJ/logs/req_Bgkp571WsyZZ6O?t=1682320618

[slow arrow]

Hi @grim gulch I'd suggest you to test it from the actual code instead of curl.

[desert onyx]

Check the body of your request phone: " 12342043879", you are not sending +

[slow arrow]

As I explained earlier, the curl command misinterprets the data (i.e., change + character to an empty space), and therefore causes the API fails.

[grim gulch]

just a sec I'll try to find the log of the request that failed from the update sent from the code

this is the request that failed
https://dashboard.stripe.com/acct_1K6xCM2HOUDgIskJ/logs/req_StUXfNNhH96tQl

[slow arrow]

That's because you added many spaces in between the phone number.

Change [phone] to [phone]

[grim gulch]

but here it works with the spaces
https://dashboard.stripe.com/logs/req_gAHMTLhlle7ft3

[desert onyx]

If you want to use spaces in all cases upgrade your API the the latest version 2022-11-15, otherwise, remove all spaces in all your current cases.