#reikoBooop

1 messages · Page 1 of 1 (latest)

paper ventureBOT
normal echo
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Looking into it now

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Which domain do you run the Apple Pay on?

frozen oracle
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we only registered domain of dev environment for now

normal echo
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I couldn't find req_7bpE7HhdKUuWdN in our system. Could you share the Payment Intent ID (pi_xxx) that you tried to make payment with Apple Pay?

frozen oracle
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pi_3N0Dbf2HlOgf9IiK0U708A2u_secret_NzbSwPbYF5kH9OW3wS4p1nFeb

paper ventureBOT
frozen oracle
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Oh sorry the error and payment intent id is not correlated

sharp vigil
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Hi @frozen oracle I'm taking over

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Is there a webpage that I can visit and reproduce the problem?

frozen oracle
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its under development and unfortunately cant give much info... Let me try and get you pi Id and new req id from error message

sharp vigil
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OK. You should also open the Safari console and see if there are any warning/errors related to Apple Pay

frozen oracle
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payment intent ID "pi_3N0GmXFvggaxfzrX01MzaIm3_secret_wYn5p2Bx054ppjJzUcE5Jbffu"

error message:
{
"error": {
"message": "Could not create Apple Pay session. Please make sure you have registered this Stripe account. For more information, see https://stripe.com/docs/apple-pay#web.",
"request_log_url": "https://dashboard.stripe.com/acct_1Lr9llFvggaxfzrX/test/logs/req_SRvqgANREiwfY0?t=1682309649",
"type": "invalid_request_error"
}
}

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

Apple Pay

Allow customers to securely make payments using Apple Pay on their iPhone, iPad, and Apple Watch.

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besides the error message i get the warning of:
Could not create Apple Pay session. Please make sure you have registered this Stripe account. For more information, see https://stripe.com/docs/apple-pay#web.

Apple Pay

Allow customers to securely make payments using Apple Pay on their iPhone, iPad, and Apple Watch.

sharp vigil
frozen oracle
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Yes I can

sharp vigil
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OK. So you can see Apple Pay button in the request button page, but you don't see it in your website. Is your page served through HTTPS?

frozen oracle
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I can see the apple pay button on my iPhone but 2 of my colleagues cannot see it. And yes it is through HTTPS

sharp vigil
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Have they added active card to their Apple Pay ?

frozen oracle
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Yes they have, they can see the apple pay button on different platforms

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I meant different websites

sharp vigil
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It's difficult to troubleshoot an Apple Pay problem without having access to the website.

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Can I suggest you to come back again when your staging website is up?

frozen oracle
sharp vigil
frozen oracle
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Yes should be

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But as I mentioned earlier, some of iPhone does not show Apple pay button though

sharp vigil
frozen oracle
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I think with destination charge each connected account cannot make their own discount code?

sharp vigil
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you mean coupon?

frozen oracle
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yes coupon!

sharp vigil
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I think you can still create coupon on express account by specifying a stripeAccount header

frozen oracle
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okay, I will let my team know to do some more investigation

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but with Direct Charge, we still can use apple pay right?

sharp vigil
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Yes. I just found the root cause of the issue

frozen oracle
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but we are not pushing to product yet, are you saying that even for testing environment we need to use live mode key?

sharp vigil
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Yes you are right

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You must use your platform’s live secret key to register the domains – don’t add domains in test mode.

frozen oracle
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okay, thats fine. we added domains in Stripe dashboard rather than from backend, do we need to re-register the domain and apple-developer-merchantid-domain-association file too or just change the key to live mode key?

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Also changing the key to live mode key doesn't cause the website to charge the user right?

sharp vigil
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You can use the same apple-developer-merchantid-domain-association file, just delete the domain from Dashboard and add the same back.

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As long as the PaymentIntent is created with test mode API key, It won't charge your customer.

frozen oracle
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Sorry its still does not make sense to me, as we only register domain with Stripe dashboard within the dashboard it does not ask for key, how do we make sure that we are using live mode key there?

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Are you saying that I need to use the live mode key to loadStripe function?

sharp vigil
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Did you register the apple pay domain through the Express Dashboard?

frozen oracle
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yes only through Express Dashboard

sharp vigil
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OK. I'd suggest you to remove it and register it again through API with your platform's live mode key.

frozen oracle
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So register the domain with our backend rather than register with dashboard?

sharp vigil
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Yes you are right

frozen oracle
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Thank you Jack will try that !

sharp vigil
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btw, can you tell me how you managed to add in the Apple Pay domain through Express Dashboard? I just logged into a test Express account and I don't see an option to configure Apple Pay domains

frozen oracle
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sorry another question, in frontend do i need this ?
const stripe = Stripe('pk_test_51KxKn7COApIvyfoa4Ldv9la6nIrWLyVGDp6MVt0k9QIabcOSO489ioLD1jPcfw9TNrDKhQPEdPd9jTBzvLI6hmOY00FoVtPCRr', {
apiVersion: "2022-11-15",
stripeAccount: 'CONNECTED_STRIPE_ACCOUNT_ID',
});

sharp vigil
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Or did you use the View Dashboard As link to log into Connected account Dashbaord?

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Yes, the code looks good to me/

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btw, you should never expose your secret key here, even it's a test mode key

frozen oracle
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oh its test key from the website

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its not our key

sharp vigil
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OK

frozen oracle
frozen oracle
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Hey Jack, we tried to register the domain from backend and use the live key but still shows same result

sharp vigil
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Was the registration successful? Because from my end I see this domain was still registered with a test mode key

frozen oracle
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we removed domain from dashboard to test it and wasnt changing anything so we put it back again