SaRe

[fresh spear]

Have you added a bank account for payouts yet?

I think that's a prerequisite

[proven trellis]

Yes,

But it's taken from the testing page of stripe

I'm still in test mode

So I'm avoiding putting a real bank account

[fresh spear]

Ah ok. That testing page is more geared to connect accounts

[proven trellis]

meaning?

[fresh spear]

Nevermind that

You need a verified bank account to do this actually: https://stripe.com/docs/connect/top-ups#verify-bank-account

I think you need a real account to even test this

But honestly not sure

We're not dashboard experts in here

To be honest I recommend you reach out to your support team for help: https://support.stripe.com

We mostly just focus on the api in here

[proven trellis]

Hum ok

will try with the other support then

thanks for your help 🙂

[fresh spear]

Yeah this is just the developer discord

No problem

[proven trellis]

I mean I'm doing API calls to try to pass a payout

but blocked by this issue...

[fresh spear]

Yeah makes sense

I mean alternative is to just create test payments and wait until they hit your balance

But recommend asking support why the add to balance button isn't in your account

[proven trellis]

oh cool suggestion