#MerriBan

1 messages · Page 1 of 1 (latest)

round sluiceBOT
unreal kernel
bleak cosmos
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ok i was looking in the wrong place before

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just a question

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If the payouts are set manual, theorically the funds can stay in the connect account more than 90 days(since i'm not in US)?

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And the other question is: what about manual payouts without API?

unreal kernel
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Yes, they can technically stay in the account for a long period of time. Not sure I understand your second question, can you provide more details?

bleak cosmos
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I meant what is the procedure to execute payouts of a connect account without using API. I've read somewhere in documentation that manual payouts can be done from the dashboard or from API. Is there the possibility or this function is related to platform account payouts?

unreal kernel
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Ah, yeah, you can do it via the Dashboard. If you go into a connected account's detail page there should be a Pay out account balance button if they're on manual payouts.

bleak cosmos
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I'm trying it (TEST Mode) but it doesn't allow me to click on the send button

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And right now i've tried the command of the documentation you sent:
stripe payouts create
--stripe-account {{CONNECTED_ACCOUNT_ID}}
--amount=1000
--currency=eur
--source-type=bank_account

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But tells me:
{
"error": {
"code": "balance_insufficient",
"doc_url": "https://stripe.com/docs/error-codes/balance-insufficient",
"message": "Fondi insufficienti nel tuo account Stripe per questo trasferimento. Il tuo saldo SEPA è troppo basso. Puoi utilizzare l'endpoint /v1/balance per visualizzare il tuo saldo Stripe (per ulteriori dettagli, consulta la pagina stripe.com/docs/api#balance).",
"message_code": "insufficient_funds_of_type",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_zqM4dRNaTIvNlr?t=1682100125",
"type": "invalid_request_error"
}
}

unreal kernel
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There has to be an available balance to pay out, otherwise you won't get the option and will see that error.

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In the Dashboard for that account what does it say under "Available to pay out"?

bleak cosmos
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is it 0, the one you say?

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in chase of yes, how do I unlock it?

unreal kernel
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In test mode you can make payments that bypass the pending balance using test card 4000000000000077. Otherwise you need to wait for funds to move from pending to available over time.

bleak cosmos
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And the question is what are the pending times and what they depond on?

unreal kernel
bleak cosmos
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Wait

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this is my scenario

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I set up a checkout session where i charge a client, and create a split payment that gives my platform a commission and to a connect the other funds

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Once this payment is completed, those funds are now in total funds of the connect

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What i can't understand and find in the docs, is how do the funds in total get "Available to pay out" and in how much time?

unreal kernel
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While payout schedule refers to the cadence your funds are paid out on (for example, day of the week), payout speed refers to the amount of time it takes for your funds to become available. The payout speed varies per country and is typically expressed as T+X days.

bleak cosmos
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okok

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So i need anyway to way some days to get it available

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But is it because stripe makes some checks or stuff like that?

unreal kernel
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Yes, in live mode. In test mode though you can bypass the pending balance and make the funds immediately available using the test card I mentioned above.

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Yeah, it has to do with the funds settling and whatnot.

bleak cosmos
bleak cosmos
unreal kernel
bleak cosmos
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So i can access them, but with a 1% more cost

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anyway thanks a lot for the help, i'll try now the new card number

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👌

unreal kernel
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Happy to help!