MrJamesF | Stripe Developers | Page 1

wintry orbitBOT Apr 21, 2023, 3:20 PM

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void spruce Apr 21, 2023, 3:22 PM

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Hi can you share a sample subscription id or something so I can try to see what's going on?

near elm Apr 21, 2023, 3:43 PM

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This is production so I would rather not share publicly the id. Would it be expected to see BACS as a payment method option when setting up a new subscription via the Stripe Dashboard

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here are the bacs settings

void spruce Apr 21, 2023, 3:49 PM

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Yeah

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Also id's aren't sensitive

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Object id's that is (like subscription, payment intent, etc)

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Don't share api keys but object ids are harmless

near elm Apr 21, 2023, 3:49 PM

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here is the payment methods screen

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I am expecting to see BACS here\

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should that come up here?

wintry orbitBOT Apr 21, 2023, 3:51 PM

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near elm Apr 21, 2023, 3:51 PM

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also as there is no subscription setup currently I dont have any subscritiption id to share

void spruce Apr 21, 2023, 3:51 PM

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Can you share any id at all?

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I can't really help unless I can look at your account to see what's up

near elm Apr 21, 2023, 4:08 PM

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@void spruce

naive reef Apr 21, 2023, 4:13 PM

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hello, I've stepped in, give me a moment

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I don't think BACS DD is supported on hosted Invoices at Stripe? Checking

near elm Apr 21, 2023, 4:35 PM

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Thanks

naive reef Apr 21, 2023, 4:36 PM

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ok confirmed, it isn't supported. This page indicates that too: https://stripe.com/docs/invoicing/payment-methods

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hosted Invoice page doesn't support it i.e.

#MrJamesF