Shinzou | Stripe Developers | Page 1

Hi, sorry to repeat but you can reach out to Stripe Support at https://support.stripe.com/contact/email?topic=other

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

Generally the business should do it for you, but you can ask Stripe support to push them

#Shinzou