#geoffrey.roberts

1 messages · Page 1 of 1 (latest)

bright flintBOT
blazing holly
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Hi 👋

I'm double checking this

torn arch
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I have a similar problem, and would love to get an answer here too. I'd much rather NOT have to activated a lower environment test account

blazing holly
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Unfortunately I think you do need to activate an account with a valid bank account to trigger payouts even in test mode.

thorny belfry
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But, assuming we do, all of this WILL WORK in Test Mode?

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Wanna know that the risk is worth the reward, ya know?

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like we have our own safety checks on our end on Stripe APIs and the livemode flag for our non-production environments, but still, it is ever-so-slightly worrying

blazing holly
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I can confirm that Payouts in Test Mode will occur and generate related webhook events

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Sorry that took some digging

thorny belfry
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fair enough, and thank you

blazing holly
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However, because we don't actually communicate with a bank, we don't have a delay between when a new payout is generated and when we say it should appear in your bank

thorny belfry
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Good heads up

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We mostly want the reconciliation data

bright flintBOT
torn arch
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That's great news! I have been trying to add a test bank account in test mode, but the test account does not appear to be working

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Do you have a link of what bank account we might be able to use?

blazing holly
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As I mentioned earlier, you will need to use a valid bank account.

torn arch
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As well as an activated Stripe account?

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I was hoping we could put a real bank account without activating live mode, but it sounds like that is not an option

placid vessel
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Hello! I'm taking over and catching up...

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I think all you need to do is add the bank account info. I have a test account that has a real bank account added, but is not activated, and I can change the payout schedule.

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Now, that said, my test account is very old, so I'm not 100% sure this will still work the same way.

torn arch
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Thank you @placid vessel ! We will go ahead and try that! Thank you for jumping in

placid vessel
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No problem! I'm going to try spinning up a new account and will test on my end as well.

torn arch
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We see the option to "Add bank account". But when we use one of the test accounts it doesn't work. But we haven't tried a live bank account, as we wanted to know first what we woudl be getting into

placid vessel
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Oh, right, because without an account configured the money will just pile up in the account, correct?

torn arch
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Right. Since we are testing most in test mode, I am guessing that during Payout, Stripe will go through the process, but obviously nothing will happen with the bank account

placid vessel
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Yep, that's correct.

torn arch
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Our finance department tried to add a bank account, but was presented with a message saying that the stripe account needs to be activated

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Give me one second, and let me confirm again .. Again, thanks again. We have been banging our heads on this for quite a while

placid vessel
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I was just able to add a bank account to a new test account without activating the account.

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I did have to verify the bank account change via an email.

torn arch
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I'll get on with our finance department as soon as possible, and try again.

torn arch
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@placid vessel , it looks like it worked for us! It is set on Automatic Every Day, so we'll test this out. Again, thanks bunch! This is extremely helpful for us and our timeline

placid vessel
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Awesome!

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Happy to help!