Carp | Stripe Developers | Page 1

gaunt roverBOT Apr 20, 2023, 3:41 PM

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rose dew Apr 20, 2023, 3:42 PM

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Hi @rich slate is there anything you can do to help us get our account back or atleast someone to look at it we had a $15k payment come in and can't access anything.

rich slate Apr 20, 2023, 3:43 PM

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Unfortunately we can't help in here as this isn't support. All we do is help folks with API questions. You'll need to reach out through this form: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

rose dew Apr 20, 2023, 3:43 PM

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We've sent in numerous tickets nothing

gritty owl Apr 20, 2023, 3:43 PM

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@rose dew , use the live chat?

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It's always been amazing for us

gaunt roverBOT Apr 20, 2023, 3:44 PM

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rose dew Apr 20, 2023, 3:44 PM

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It forces us to sign in to use it and we don't have a login

rich slate Apr 20, 2023, 3:45 PM

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There may be some delay in a response. Could take 24 hours

#Carp