#Daddelpalme | Leon
1 messages ยท Page 1 of 1 (latest)
Hi! Let me help you with this.
I think it's best to communicate such important information separately by email, because it might be overlooked on the invoice.
I agree. Yet our customers specifically ask for that information on the invoice.
We have a lot of cases, were the customers
A. Pay automatically by card
-> Get the invoice
B. Pay again
= Double Paid Invoice
And we want to find a way to include that information in an invoice.
You can add some text on the footer: https://stripe.com/docs/api/invoices/update#update_invoice-footer
Or in custom_fields: https://stripe.com/docs/api/invoices/update#update_invoice-custom_fields
And this can be done variable?
The logic is up to your application.
Okay, but if we can determine if paid = true, then we can relate to that and change the content accordingly?
You want to know if the invoice was paid?
We want to show if the invoice, that the customer receive is already paid.
Why would they receive an invoice if it was paid?
I need more details about your integration to understand how to help. Are you sending the invoices manually?
Or it is generated by a Subscription?
Give me a moment please! ๐
Sure
Is there a status between draft and open for webhooks?
I.e. "paid" but the invoice is not yet finalized?
okay
How can we show custom fields in the footer?
or show custom fields on the invoice at all?
I dont find that option in our invoice templates
How are you creating your invoices?
via subscriptions
Okay yeah custom fields aren't supported yet on Subscriptions.
We already have a feature request open for this and do hope to build it in the future
So even with API Call not possible?
Are you using charge_automatically subscriptions?
default I think
Yeah then no you can't update the Invoices on a Subscription to set custom fields since it is immediately finalized
Do you think a workaround would be configuring the customer before issuing the invoice?
What are you trying to accomplish here exactly?