Sharook

[primal tide]

Can you share an example prod_xxx?

[tender plover]

image URL?

[primal tide]

No, the Product object ID where the image is an issue

[tender plover]

prod_NjgydZmsbGilnT

[primal tide]

To confirm, it's not visible in the Dashboard. Correct?

[tender plover]

yes

[primal tide]

Checking

What was the format/type of the image?

[tender plover]

https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.dell.com%2Fen-in%2Fwork%2Fshop%2Fbusiness-laptop-notebook-computers%2Flatitude-3520-laptop%2Fspd%2Flatitude-15-3520-laptop&psig=AOvVaw3pufOfBFf2uEuSSUli61_I&ust=1681906978429000&source=images&cd=vfe&ved=0CBEQjRxqFwoTCLCzsPK1s_4CFQAAAAAdAAAAABAG

this above is the image URL i had given while creating

[primal tide]

Yeah I suspect we may have had an issue uploading that image. This is the asset that the upload created with our CDN: https://d1wqzb5bdbcre6.cloudfront.net/b7fecda150289df4077e6c1a73d6b5dd0c1d2c13f4975e23c63af0beb8db819d/68747470733a2f2f7777772e676f6f676c652e636f6d2f75726c3f73613d692675726c3d68747470733a2f2f7777772e64656c6c2e636f6d2f656e2d696e2f776f726b2f73686f702f627573696e6573732d6c6170746f702d6e6f7465626f6f6b2d636f6d7075746572732f6c617469747564652d333532302d6c6170746f702f7370642f6c617469747564652d31352d333532302d6c6170746f7026707369673d414f76566177337075664f66424666327545755353556c6936315f49267573743d3136383139303639373834323930303026736f757263653d696d616765732663643d766665267665643d30434245516a52787146776f54434c437a73504b31735f344346514141414141644141414141424147

Can see there's an error there. I'd recommend trying again with a different source

[tender plover]

okay

is there any particualr URL format you suggest

any public website which is good for uploadingpublic image

[fresh mantle]

Hi! I'm taking over this thread.

No particular suggestions for this. Like ynnoj said: "I'd recommend trying again with a different source"