Mahesh K | Stripe Developers | Page 1

acoustic tuskBOT Apr 20, 2023, 4:51 AM

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copper gale Apr 20, 2023, 4:51 AM

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👋 How can we help?

upbeat thunder Apr 20, 2023, 4:51 AM

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when the invoice payment is failed because of some random issues. i am able to catch through webhooks, and the problem i am facing is ..how to find the reason of failure of invoice payment

copper gale Apr 20, 2023, 4:52 AM

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Can you share the invoice ID (in_xxx), so that I can have a check?

upbeat thunder Apr 20, 2023, 4:52 AM

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yes

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in_1MyYDDQrHwH0FKGrghmBdiLI

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i am able to find the reason from the dashboard

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when i receive the webhook event how to find the reason of failure through the response

copper gale Apr 20, 2023, 4:55 AM

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You may use Invoice Retrieval API and expand payment_intent field. payment_intent.last_payment_error.message will share the failure reason

Invoice retrieval API: https://stripe.com/docs/api/invoices/retrieve
Expand an object: https://stripe.com/docs/api/expanding_objects

upbeat thunder Apr 20, 2023, 4:56 AM

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wow, that's so helpful.

copper gale Apr 20, 2023, 4:56 AM

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An additional Invoice Retrieval request can be made after receiving the the invoice.payment_failed event

upbeat thunder Apr 20, 2023, 4:56 AM

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wait i will check

upbeat thunder Apr 20, 2023, 4:56 AM

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copper gale An additional Invoice Retrieval request can be made after receiving the the `inv...

ok i will do that

copper gale Apr 20, 2023, 4:57 AM

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👍

upbeat thunder Apr 20, 2023, 5:08 AM

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const invoice_failed_reasons = await stripe.invoices.retrieve(failed_invoice.id, {
expand: ['payment_intent', 'payment_intent.last_payment_error.message'],
stripeAccount: accountID,
});

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is it true?

copper gale Apr 20, 2023, 5:11 AM

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It should be something like this:

const invoice = await stripe.invoices.retrieve('in_xxx', 
  {
    expand: ['payment_intent',],
  }, {
    stripeAccount: 'acct_xxx',
  });

upbeat thunder Apr 20, 2023, 5:13 AM

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ok😊

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thank you!

copper gale Apr 20, 2023, 5:14 AM

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No problem! Happy to help 😄

upbeat thunder Apr 20, 2023, 5:21 AM

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yoooooh!

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it works

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Thank you river

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last_payment_error: {
code: '',
decline_code: 'generic_decline',
message: "The customer's bank account has been closed.",
payment_method: [Object],
type: 'card_error'
},

copper gale Apr 20, 2023, 5:22 AM

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That's awesome! Great to hear that 👏

upbeat thunder Apr 20, 2023, 6:16 AM

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hey river

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last_payment_error: {
code: '',
decline_code: 'generic_decline',
message: "The customer's bank account has been closed.",
payment_method: [Object],
type: 'card_error'
},

copper gale Apr 20, 2023, 6:17 AM

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Yes, how can I help?

upbeat thunder Apr 20, 2023, 6:17 AM

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can i use the same expand method to expand payment_method

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?

copper gale Apr 20, 2023, 6:20 AM

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Isn't the payment_method in the last_payment_error already an expanded object?

upbeat thunder Apr 20, 2023, 6:21 AM

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nope

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its just showing [object]

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in my console

copper gale Apr 20, 2023, 6:22 AM

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It's likely because you log the object instead of accessing it directly. Could you try to retrieve and log last_payment_error.payment_method directly instead?

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Since it's in object type, this means that it's already expanded

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Just that you need to retrieve it directly to get the details instead of logging high level object such as last_payment_error

upbeat thunder Apr 20, 2023, 6:23 AM

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ok river

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gotcha

#Mahesh K