#lucynoodles20

1 messages · Page 1 of 1 (latest)

lavish starBOT
thorn gull
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Hey there, are you the developer for the platform here?

lavish starBOT
rugged arrow
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Hi, I'm a developer with a different company that would like to connect with that account

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I was told that they signed up and completed the Connect onboarding flow

humble yew
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Gotcha, and what is the ID of the platform account that it tried connecting to?

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Also what connection method are you using? Was this an account you created and did Stripe-hosted onboarding with or was in an OAuth connection?

rugged arrow
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Erm. How do we find our own account ID? I believe it was an OAuth link

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Oh our account ID is acct_1qEHPxnTIUcyZy4FvkaN

humble yew
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Gotcha thank you for the ID, will see what I can find and get back to you

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And do you know around when you connected to this account?

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Also I am assuming the connection was in production, not test mode?

rugged arrow
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Yeah, should have been in production. I don't know exactly when we connected them. I can ask if necessary but they may have to ask the partner

humble yew
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I am having trouble finding the connection event. Will keep looking but we may need to ask for a time range

lavish starBOT
ocean temple
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Hi there 👋 taking over, as my colleague needs to step away

Give me a few minutes to get caught up.