Micka Srm | Stripe Developers | Page 1

hollow tartanBOT Apr 19, 2023, 6:19 PM

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rapid basin Apr 19, 2023, 6:20 PM

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For stripe connect

random breach Apr 19, 2023, 6:22 PM

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How can we help?

rapid basin Apr 19, 2023, 6:25 PM

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I would like to configure Stripe connect to be able to pay my service providers.

I have an online coaching platform and for example the coach offers his coaching at $1000 and we put it on sale on our platform at $1500 we would like to be able to receive $1500 on our stripe account and pay $1000 to the coach from the stripe platform..

To put it simply, allow money transfers from our stripe account to the coach's stripe account.

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We have read the documentation but nothing happens as explained in the documentation for example we do not have the "+create" option to create a partner account.

random breach Apr 19, 2023, 6:30 PM

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So you would want to look into using Stripe Connect: https://stripe.com/docs/connect/collect-then-transfer-guide

Collect payments then pay out

Collect payments from customers and pay them out to sellers or service providers.

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I would recommend reading through that guide and all the links to get a better idea of how to do this

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Then come back with specific questions about integration details

rapid basin Apr 19, 2023, 6:32 PM

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I've already read all the documentation and I'm stuck at this point: See the screen

Capture_decran_2023-04-19_a_20.32.36.png

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I followed all the steps and I can't go further to know that I had my identity verified less than an hour ago, maybe that's a problem and you have to wait

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Last questions before re-reading the documentation: Is it possible to make transfers from one stripe account to another stripe account without using stripe connect? because we just want to send some of the money to the coach before transferring the remaining balance to our bank account?

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Trhanks

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thanks

random breach Apr 19, 2023, 6:36 PM

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No, you have to use Connect

rapid basin Apr 19, 2023, 6:38 PM

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OK, I understand ! I have therefore read the documentation carefully and having followed the instructions I am blocked and I do not have the possibility of adding connected accounts... Is this normal compared to the screen I sent? Or is it because I checked my identity less than an hour ago?

random breach Apr 19, 2023, 6:40 PM

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I wish I could help, but this chat is focused on developers and API integration questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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They also have French specialists that can get back to you in French, if that's what you prefer

rapid basin Apr 19, 2023, 6:41 PM

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Yes I would like to be able to speak to someone in French, a special link or telephone number exists for French support?

random breach Apr 19, 2023, 6:44 PM

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No, you have to fill out that form at the top right side of the page to request a call

#Micka Srm